To the GotSport Community, We would like to assure you that throughout this downtime your data has always remained fully secure, and no unauthorized access has occurred at any point. This was not a cyber security issue or a virus of any sort, rather our upstream server hosts suffered an unexpected server error.   

 

The good news is that all data is still there and completely safe and secure. But it’s been a time-consuming process putting it all back in the right place. Imagine all the pages from an encyclopedia being scattered on the floor – putting them all back in the right order is what we are doing now.   

 

GotSport has assembled the country’s best forensic data recovery experts have been working around the clock since last Thursday, and we anticipate we will have everything retrieved by the end of the week. We are also investing considerably to improve both our infrastructure and protocols to ensure this kind of system outage can never happen in future.  

 

We will thoroughly test and prepare the system before making it public and are currently anticipating being fully operable for our users by the beginning of next week.